Hotel Policies

Check-in	From 14:00
Check-out	Until 12:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Diners Club JCB

Important Information

Please note that an additional charge applies to the Cerulean Tower Fitness Club The minimum age for access is 18 years Please note that guests must be 13 years of age or older to enter the executive lounge An accommodation tax per person per night is not included in the rate and is to be paid directly at the property [Renovation works of the Fitness gym to take place] The fitness gym will be closed during the below period; September 1- September 16th until 13:00 Reopening: September 16th after 13:00 Please contact the property for further details Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply An accommodation tax per person per night is not included in the price and needs to be paid at the property For guests staying in Osaka, this tax will only apply to stays which begin on and after 1 January 2017